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Working with Nominet

Working with us as a registrar, you'll have access to a range of resources and support to help your domain name business:


Branding & marketing

When you register a domain name on behalf of a customer, you are acting as their Agent and are therefore binding them to our Terms and Conditions.  You have a legal responsibility to make customers aware of their contractual obligations to Nominet UK. This is outlined in more detail in the Registrar Agreement.

Member benefits

Documents & guides

These documents provide further information about Nominet that you can share with your customers to illustrate how you work with us to provide them with a domain name service.

How online services can help you to service your customers
All of your .uk customers will have a Nominet account created for them - this document explains what registrants can do in online services.
pdf  |  word  |  text

An introduction to Nominet
This document explains the role of Nominet - it may also be useful to help you explain your relationship with Nominet to your customers.
pdf  | word | text

How to register a or domain name
This document is a useful guide to the .ltd and .plc SLDs.
pdf | word | text

Customer complaints procedure
Having a complaints procedure for your customers is an essential part of being a .uk registrar and is part of your agreement with us. Here are details of our customer complaints procedure to help you develop your own version.

© Nominet UK 2015