Consolidation and Changes to the Dispute Resolution Service Policy & Procedure

We can now publish the final wording of our revised Dispute Resolution Service (DRS) Policy and give notice that the new Policy will apply to all complaints filed from 1st October 2016.

The DRS is Nominet’s mediation based process for resolving disputes between parties over the registration or use of .UK domain names. The DRS aims to provide a clear, quick and cost-effective process outside of the formal court system which facilitates an amicable resolution between the parties where possible, and which is accessible and fair to both those complaining and domain name registrants.

The new DRS Policy wording follows the publication of a draft proposal for comment between 10th February and 24th March 2016. We would like to thank all those who submitted a response.

In addition to the final wording of the new DRS Policy we have published comments received, where we have permission to do so, some analysis and feedback on comments made, and a mark-up document showing the changes made to the proposed draft in response to comments made.

If you have any questions please email: